Booking Services Coordinator – Remote

About the role

We are seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Required profile

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer‑focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time‑management abilities
• Reliable and self‑motivated
• Previous booking or customer‑service experience is helpful but not required

What we offer

• Remote environment
• Flexible scheduling
• Training on booking procedures and platforms
• Ongoing support and educational resources
• Professional development in organization, communication, research, and coordination
• Customer‑focused role assisting clients throughout the booking process