Executive Support Professional - Deputy Chief Executive Office

About the role

Reporting directly to the Deputy Chief Executive Officer (DCEO), the Professional Executive Support plays a key role in programme coordination, performance reporting and research support across iGovTT's core business units. The role keeps the DCEO informed with timely updates, consolidated reports and concise briefs, and helps ensure accountability and follow-through on deliverables.

Key responsibilities

• Monitor, track and follow up on projects, initiatives and deliverables across the ttconnect, Procurement, Delivery, Operations, Software Development and Consulting units.
• Maintain trackers and prepare integrated progress updates for the DCEO.
• Ensure timely submission and collation of reports and metrics from business units.
• Carry out desk research on digital government trends, interoperability, artificial intelligence and citizen-centric service delivery, and turn findings into actionable insights.
• Draft concise briefs, summaries and talking points, and contribute to proposals, presentations and official reports.
• Provide creative drafting input for speeches, internal updates and communications.
• Liaise with business units to validate progress and close out outstanding action items, and escalate issues needing executive attention.
• Work closely with the Senior Professional Strategic Executive Support to align reporting standards across the Executive Unit.

Required profile

• Bachelor's degree in Business Administration, ICT, Public Policy, Management or a related discipline.
• 3 to 5 years of experience in project coordination, reporting, research or executive support.
• Experience in ICT or public sector environments is an advantage.

Required skills

• Exceptional organisational, coordination and prioritisation skills.
• Strong analytical thinking and ability to synthesise complex information.
• Excellent written and oral communication, with proven drafting and presentation skills.
• Ability to manage multiple priorities, competing deadlines and sensitive assignments.
• Detail-oriented, with a commitment to accuracy and quality.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).