General Assistant

About the role

In this role you will manage courier and mail deliveries between on‑island branches, units and RBC’s clients, using assigned vehicles to complete tasks efficiently.

Key responsibilities

• Open and distribute incoming mail to relevant departments and complete manual deliveries by hand or vehicle.
• Sort, count and dispatch general mail, ensuring items are secured before daily posting.
• Perform archiving operations, maintaining the archive environment and securing financial records.
• Retrieve and destroy boxes according to retention periods, following established procedures.
• Dispatch packages internationally and receive vendor orders, stocking as required.
• Collect proof and clearing work from units and engage in clearing exchanges with local financial institutions.

Required profile

• Sound business knowledge including service and operations.
• Strong client‑first orientation.
• Valid driver’s licence.

Required skills

• Confidentiality
• Customer Service
• Detail‑Oriented
• Email Services
• Group Problem Solving
• Office Administration
• Postal Item Record Management
• Teamwork

What we offer

• Opportunity to do challenging work.
• Leaders that support your development.
• Work in a dynamic and collaborative team.