Aviation and Cargo Security Agent

About the role

Swissport, a global leader in aviation services, is hiring an Aviation and Cargo Security Agent. The agent provides day-to-day customer service, safety and security in a highly regulated airport operations environment, covering passenger handling, wheelchair passenger assistance and baggage tracing while following State, airport and Swissport procedures.

Key responsibilities

• Aircraft guarding, access control to aircraft and airport facilities, and perimeter control and patrolling of high-security areas
• Aircraft cabin search, body search of passengers and staff, and x-ray screening of cargo, hold and hand baggage
• Baggage search, baggage reconciliation, catering security, document verification and passenger profiling
• Escort of bags and cargo between locations to prevent tampering, and control of import/export of cargo and baggage
• Screening of employees and visitors before entering the company compound, and enforcement of visitor rules and dress code
• Reporting drug-related signs and symptoms, suspected illegal activity, cargo or baggage theft or mishandling, and incidents of disappearance
• Submitting immediate verbal and written reports to administration, HR and superiors, and ensuring compliance with the station's QHSE manual and ISO 9001, 14001, 45001 and ISAGO standards

Required profile

• CXC O'Level passes including Math and English
• Attention to detail with a strong focus on safety and security
• Passion for customer service and excellent written and verbal communication
• Willingness to work in inclement weather and on various shifts (days, evenings, nights, weekends and holidays)

What we offer

• An excellent workplace environment
• Health insurance
• Uniforms
• Growth opportunities