Document Control Assistant

About the role

We are looking for a detail‑oriented Document Control Assistant to support the accurate management and accessibility of company records. The role involves verifying, scanning, and classifying documents submitted by branches, ensuring they meet established standards.

Key responsibilities

• Review and verify all transmittals and documents for accuracy and compliance.
• Scan and classify documents using Teleform, ensuring visibility and legibility on EDM/Workstation.
• Highlight errors, record them, and notify the respective branches.
• Stamp transmittals, log receipt times, and email daily updates to branches.
• Maintain daily error reports and submit collated document batches to Records Management.
• Prepare daily and monthly performance reports for the Team Leader.
• Respond to internal and external queries within customer‑service timelines and upload relevant correspondence to EDM.

Required profile

• Minimum 2 years of clerical or administrative experience.
• Educational requirement: 5 CXC/CSEC passes (including Mathematics and English) and 2 A’ Level/CAPE passes.
• Self‑motivated, able to work under pressure, and willing to learn.
• Strong oral and written communication skills.
• Ability to maintain a positive team orientation.

Required skills

• Proficiency with Teleform for document scanning.
• Experience using EDM (Electronic Document Management) systems.
• Familiarity with Workstation interfaces for document handling.
• Knowledge of POLM for script updates.