Document Control Assistant

About the role

The Document Control Assistant supports the management, accuracy, and accessibility of company records. You will verify, scan, classify, and maintain documents submitted by branches, ensuring they meet established standards and are readily available in the electronic document management system.

Key responsibilities

• Scan and verify all transmittals and documents for accuracy and compliance.
• Classify documents using Teleform and ensure visibility and legibility on EDM/Workstation.
• Highlight and record errors, notify the originating branches, and log errors daily.
• Stamp transmittals, email them to branches, and collate daily batches for submission to Records Management.
• Prepare and submit daily reports within one business day and generate updates on Signed Scripts in POLM.
• Submit clawback listings to Sales Administration within the required turnaround time.
• Investigate and respond to internal and external queries, ensuring all correspondence is uploaded to EDM.
• Prepare daily and monthly performance reports for the Team Leader.

Required profile

• Minimum 5 CXC/CSEC passes including Mathematics and English.
• At least 2 A’ Level/CAPE passes.
• Minimum 2 years of clerical or administrative experience.
• Certificate of Character as required by Know Your Employee guidelines.
• Self‑motivated, able to work under pressure, and willing to learn.
• Strong oral and written communication skills and a positive team orientation.

Required skills

• Proficiency with Teleform for document classification.
• Experience using an Electronic Document Management (EDM) system.
• Familiarity with POLM for script updates and reporting.