Document Control Assistant

About the role

We are looking for a detail‑oriented Document Control Assistant to support the accurate management and accessibility of company records. The role involves verifying, scanning, classifying and filing documents received from branches, ensuring they meet our quality standards and are readily available in the electronic document management system.

Key responsibilities

• Review and verify all submitted transmittals and documents for accuracy and compliance with standards.
• Scan and classify documents using Teleform, ensuring visibility and legibility on EDM/Workstation.
• Highlight and record any errors, notify the originating branches, and log errors daily.
• Stamp transmittals, email them to branches, and collate daily batches for submission to Records Management.
• Prepare and submit daily reports, update Signed Scripts on POLM, and provide monthly performance reports.
• Investigate and respond to internal and external queries within defined service timelines.
• Communicate issues to the Team Leader and perform any additional tasks assigned.

Required profile

• Minimum 5 CXC/CSEC passes including Mathematics and English.
• At least 2 A’ Level/CAPE passes.
• Two years of clerical or administrative experience.
• Certificate of Character as required by Know Your Employee guidelines.
• Self‑motivated, able to work under pressure and maintain a positive team orientation.
• Strong oral and written communication skills.

Required skills

• Proficiency with Teleform scanning software.
• Experience using an Electronic Document Management (EDM) system.
• Document scanning and classification capabilities.