IT Analyst / Programmer

About the role

The incumbent provides general business analysis and programming support to the Ministry/Department. The role covers data analysis, software application analysis and design, programming support, maintenance and, where required, supervision of technical and support staff.

Key responsibilities

• Analyse electronic data to support the reporting and operational information needs of users
• Support the development and implementation of software applications, monitoring costs, timescales and resources used
• Investigate operational requirements and problems, identify improvement opportunities and help users define acceptance tests
• Obtain requirements from stakeholders, confirm alignment with business objectives and document and prioritise them according to defined standards
• Assist with the design of information systems and document outputs using defined standards, methods and tools
• Assist with development, programming, testing and correction of software applications using agreed standards and tools
• Review requirements and specifications, develop test cases and test scripts, and assist in testing new or amended systems
• Assist with software release implementation, including stakeholder coordination and activity documentation
• Resolve software issues and carry out agreed maintenance tasks
• Supervise technical and support staff and perform other related duties as assigned

Required profile

• At least 3 years of technical-level experience, including at least 18 months in the analysis, programming, development and maintenance of software applications
• Bachelor's degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related field
• Ability to supervise technical and support staff
• Effective oral and written communication, teamwork and positive interaction with colleagues and the public

Required skills

• Knowledge of software development and maintenance processes
• Knowledge of project management tools and techniques
• Some knowledge of ICT management and control in government or business organisations
• Some knowledge of relevant public service rules and procedures