Offshore Client Liaison & Workforce Engagement Lead

About the role

The Offshore Client Liaison & Workforce Engagement Lead represents EDO to offshore personnel and builds trust and strong employee relations. The role proactively identifies risks, addresses grievances and reinforces EDO's position as employer of record through visible engagement at key employee touchpoints.

Key responsibilities

• Act as the main EDO representative onboard, engaging crews before tours, on arrival, during hitches and at departure to build trust and gather feedback.
• Be the first point of contact for employee concerns and grievances, resolving issues early and tracking them to closure in an Action Tracker.
• Facilitate communication between offshore crews and onshore management, relaying feedback and updates confidentially and professionally.
• Support appraisals, end-of-hitch evaluations and performance or disciplinary discussions, and give insight into employee engagement and development.
• Coordinate crew changes, deliver formal communications to crews, compile reports (feedback, KPIs, client input), prepare meeting agendas and minutes, and conduct routine rig walk-throughs.
• Collect client feedback, support improvement actions, and share positive offshore experiences that align with EDO's brand.
• Comply with HSSEQ policies and offshore safety regulations, report unsafe conditions and near misses, take part in toolbox talks and safety meetings, wear PPE, and promote a proactive safety culture.

Required profile

• Bachelor's degree, associate's degree or diploma (an asset).
• 3-5 years' experience in offshore operations, HR or a similar role; offshore experience preferred.
• Valid TBOSIET with CA-EBS certification, OGUK medical certification and up-to-date offshore vaccinations.
• Familiarity with employee relations and reporting processes.

Required skills

• Good communication, arithmetic, data entry and recording skills.
• Analytical skills for interpreting geological data.
• Ability to work in physically demanding offshore conditions.

What we offer

• A full-time position with an attractive salary package.
• Weekly sports sessions, team-building events, monthly drinks and other activities throughout the year.
• 12 days of training per year, including 6 of your choice.
• Sport activity and fruit, coffee and snacks provided.