Reservation Support Representative

About the role

We are looking for a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. The role is fully remote and focuses on providing accurate information while keeping reservation details organized and up to date.

Key responsibilities

• Respond to reservation-related questions and requests, gathering client needs and preferences.
• Research availability, coordinate reservations, confirm bookings, and handle modifications or special requests.
• Review reservation details for accuracy and maintain accurate client and reservation records.
• Communicate updates to clients and coordinate with service providers when necessary.

Required profile

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good organizational and time‑management abilities.
• Customer‑focused, professional demeanor and reliable multitasking.

What we offer

• 100% remote work environment.
• Onboarding, training, and ongoing education.
• Access to professional tools and online resources.
• Continuing learning opportunities and a supportive team.