Social Media & Multimedia Officer One

About the role

The Public Transport Service Corporation (PTSC) is hiring a Social Media & Multimedia Officer One to develop and execute its visual, multimedia and social media content. The officer manages PTSC's approved social media platforms and provides graphic design, photography, videography and video production support within the Marketing & Communication Department, producing digital and print materials and advertisements in line with the Corporation's brand standards.

Key responsibilities

• Design and produce graphic, digital and multimedia content for advertising, marketing, promotion and corporate communications.
• Manage social media platforms, including content creation, scheduling, publishing, monitoring and audience engagement.
• Maintain social media content calendars consistent with corporate identity and brand guidelines.
• Create photography, videos, reels and other multimedia content for events, campaigns and promotions.
• Develop materials promoting revenue-generating products and services such as transit advertising, bus wraps, digital screens, tours and charters.
• Coordinate media advertising placements and liaise with media houses, printers and advertising agencies.
• Monitor and analyse social media and digital marketing performance, report results and recommend improvements.
• Monitor online mentions, complaints and commendations and escalate matters to the relevant departments.
• Maintain a digital archive of marketing materials and keep up with emerging digital media trends.

Required profile

• Bachelor's degree in Marketing, Communications, Graphic Design, Digital Media, Multimedia Production or a related discipline.
• At least five years' experience in graphic design, multimedia content creation, digital marketing and/or social media management.
• Demonstrated experience managing multiple social media platforms and producing corporate, commercial and promotional content.
• Experience in photography, videography, video editing and preparing artwork for digital and print production is an asset.

Required skills

• A professional portfolio showing graphic design, multimedia production and digital content creation.
• Familiarity with social media platforms (Facebook, Twitter, Instagram, LinkedIn) and management tools (Hootsuite, Buffer).
• Basic knowledge of graphic design and video editing, and basic understanding of website management and SEO.
• Strong writing and editing skills, organisation and project management skills, and teamwork ability.

Applications require a resume, two references and copies of academic certificates, sent by email or to the Human Resource Department at the Railway Building, Port of Spain. Only shortlisted candidates will be contacted; applications close on 14 November 2026.