Web Technology Specialist

About the role

The Web Technology Specialist designs, develops, implements, manages, maintains and supports internet-based applications for the Ministry's department. The role covers the ministry's website and intranet solutions, from standards and needs assessment through to coding, testing, security, availability and training.

Key responsibilities

• Design web-based applications by configuring packaged applications and documenting designs according to defined standards, methods and tools.
• Develop, interface, test, correct and document web applications, including the website, in line with agreed standards and specifications.
• Assist with software testing, including user acceptance testing, for new or updated web applications.
• Commission and decommission internet-based applications following defined procedures and keep accurate service and support records.
• Monitor the performance of the website and intranet, resolve technical and performance issues, and carry out assigned maintenance and performance improvement tasks.
• Monitor service levels against documented service level agreements or customer expectations, diagnose problems and take action to maintain and improve them.
• Assist with project management of internet technology projects, including risk mitigation, quality assurance and resource management.
• Deliver learning activities, including end-user training, and keep up to date with emerging web technologies and advise on their value.

Required profile

• At least 3 years of technical experience, including at least 2 years developing, operating and maintaining web-based systems.
• Bachelor's degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related field.
• Certification in web technology management, such as MCTS or CIW Web Design Professional.
• Training in relevant web technology solutions such as SharePoint and Websphere.

Required skills

• Strong knowledge of web technology, including websites and intranets, web authoring languages and tools, web design and architecture, and web development and implementation.
• Knowledge of managing and operating websites and intranets in a government or business organisation.
• Knowledge of project management tools and techniques.
• Ability to supervise technical and support staff and to communicate effectively.