Active jobs (153)
Business Analyst
About the role We are seeking a visionary Business Analyst to drive digital transformation and improve customer experiences. You will work closely wit...
Supervisor de Equipo de Servicio al Cliente
Acerca del puesto El Supervisor de Equipo es responsable de apoyar, orientar, desarrollar y supervisar a un grupo de agentes de servicio al cliente en...
WFM Real Time Analyst
About the role The Real‑Time Analyst monitors call‑center activity to ensure service levels are met while optimizing staffing resources. The role supp...
Fraud Prevention Agent
About the role The Fraud Prevention Agent monitors, investigates, and resolves potential fraud across accounts, funding, and transaction activity. The...
Team Manager – Customer Service Call Center
About the role The Team Manager leads a group of Customer Service Agents in an inbound call‑center environment, ensuring high‑quality service and oper...
IT Security Specialist
About the role The IT Security Specialist will protect organizational systems by monitoring, detecting, investigating, and responding to security thre...
Senior Genesys Cloud Workforce Management Support
About the role We are looking for a detail‑oriented Senior Genesys Cloud Workforce Management (WFM) Technical Support professional to ensure stability...
WFM Real Time Analyst
About the role The Real‑Time Analyst monitors call‑center performance, balances service levels and ensures staffing aligns with contractual and intern...
Customer Service Agent – Inside Sales (Night Shift)
About the role We are seeking a hungry, humble and smart Customer Service Agent to join our night‑shift inside sales team at IBEX Shaw in Mandaluyong....
Team Manager - Healthcare
About the role The Team Manager will lead a team of technical support agents at the Pasig site, ensuring professional call handling and achievement of...
Supervisor, Quality Assurance
About the role The Quality Assurance Supervisor will drive service excellence by evaluating customer interactions across multiple channels and ensurin...
Customer Service Call Handler – 1st Line Responder
About the role We are seeking a Customer Service Call Handler to be the first point of contact for Access Training customers. The role involves handli...
BI & Data Analytics Specialist
About the role We are seeking a Data Analytics professional to join our Compliance Analytics team. You will work closely with business stakeholders to...
Temp Recruitment Associate
About the role The Temp Recruitment Associate will manage the full selection process for applicants, from initial interviews to onboarding and hand‑of...
Workforce Planner – Call Center Forecasting
About the role The Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, and generating weekly schedules for ca...
Assistant Manager Workforce Planning
About the role The Assistant WFM Manager is a junior manager who oversees planners or both planners and real‑time analysts. This person is responsible...
Revenue Analyst – Senior Accountant, Americas
About the role The Senior Accountant – Revenue Accounting for the Americas region will ensure accurate, timely, and compliant revenue recognition for...
Workforce Management Scheduler
About the role The Workforce Scheduler is responsible for maintaining hiring plans, developing rolling forecasts, generating weekly schedules and rost...
Real-Time Workforce Management Analyst
About the role The Real-Time Workforce Management Analyst monitors call‑center activity, balances service levels, and ensures staffing aligns with con...
Senior Telecom Engineer (Genesys Cloud)
About the role As a Senior Genesys Cloud Engineer you will design, implement and maintain contact‑center and unified‑communication platforms for a glo...
Skills
Contract type
Location
Ready to find your next talent?
Create my employer account