Active jobs (153)
Coach de Calidad en Equipo
About the roleThe Quality Coach supports a call‑center team by delivering personalized feedback to advisors, ensuring that every customer interaction...
Supervisor de Equipo – Centro de Llamadas
About the roleThe Team Supervisor leads a group of inbound call‑center agents, ensuring high‑quality customer service and operational efficiency. This...
Compliance Analyst
About the roleThe Compliance Analyst provides independent assurance and recommendations to strengthen operational controls across the organization. Wo...
Customer Support Representative - Night Shift
About the roleWe are seeking a confident, articulate Customer Support Representative to join our night‑shift team. You will be the primary point of co...
Principal Server Administrator
About the roleWe are seeking a Principal Server Administrator to lead the modernization of our enterprise infrastructure. This senior technical author...
Service Desk Agent - Mandarin
About the roleWe are seeking a Service Desk Agent fluent in Mandarin to join our Data Center Global Client team. The role involves providing timely su...
Technical Account Manager – Client Liaison for Contact Center Solutions
About the roleThe Technical Account Manager will act as the main technical bridge between Ibex and its clients, ensuring smooth onboarding, deployment...
Junior Recruiter
About the roleThe Junior Recruiter supports the talent acquisition team by sourcing, screening, and coordinating candidates throughout the hiring proc...
Talent Mobility Specialist
About the roleThe Talent Mobility Specialist guides hiring managers and candidates through the full recruitment lifecycle, ensuring a smooth selection...
Compliance Analyst
About the roleThe Compliance Analyst provides independent, objective assurance and recommendations to strengthen operational controls across the organ...
Quality Assurance Executive
About the roleThe Quality Assurance Executive will monitor and assess customer interactions to ensure they meet established quality benchmarks. This r...
Quality Assurance Supervisor
About the roleWe are looking for a dynamic, detail‑oriented Quality Assurance Supervisor to drive service excellence across multiple client accounts....
Call Center Team Supervisor
About the roleThe Call Center Team Supervisor leads a group of Customer Service Agents in an inbound call‑center environment. You will coach, develop...
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