Business Development Executive - SMB

About the role

Digicel, a digital connectivity and communications provider serving nine million customers across the Caribbean, Central and South America, is hiring a Business Development Executive for its SMB business in Port of Spain. The role works with the Corporate Sales Team and Business Services Team to grow Digicel Business in ICT and Mobile, covering the full sales cycle from prospecting and solution design to contract signing and post-sales support. It carries a monthly revenue target.

Key responsibilities

• Increase sales in the assigned territory by developing and implementing sales growth strategies
• Identify new clients and maintain relationships with assigned clients, working with the Digicel team to speed up pre-sales, post-sales and collection processes
• Ensure profitability of closed transactions according to gross margin, key indicators and company credit policies, together with the pre-sales team
• Analyze and classify clients, identify risks and opportunities, and compile lists of prospective customers as sales leads
• Forecast sales and build sales plans for assigned accounts, and develop sales strategies that keep Digicel competitive
• Analyze client needs and recommend solutions, and build relationships with Trinidad's corporate and government sales departments
• Drive multi-service product sales on multi-year contracts (Business Voice, Mobile, Gateways, Fixed Line, Broadband, TV, DIA, Hosted PBX and other value-added services) against a personal target
• Aim for six new client meetings each day and attend customer site visits with the Technical Department when required
• Update Salesforce daily for all deals and report to the Sales Manager

Required profile

• Tertiary education in Marketing, Sales, Business Administration or Social Science
• At least one year of professional experience in a similar role; telecom experience is an asset
• An acceptable combination of qualifications and experience may be considered instead of the minimums

Required skills

• Strong oral and written communication and interpersonal skills
• Attention to detail, strong organization and ability to multi-task
• Ability to work autonomously, build relationships and work in diverse, fast-paced environments