Cloud Account Manager

About the role

Intcomex, a leading platform for value-added solutions, technology products and cloud solutions in Latin America and the Caribbean, is hiring a Cloud Account Manager. The role leads commercial actions and manages direct relationships with the main clients of the business unit, driving commercial growth through follow-up, advisory and sales activities based on the Cloud Business Unit's brands and products. It sits within the Sales Unit, reporting to Sales Management and working closely with the Local Commercial Team, Product Managers, Operations and Credit & Collections.

Key responsibilities

• Maintain ongoing communication and follow-up with clients on product launches, events and commercial activities
• Drive sales to meet established commercial targets and achieve sales goals based on the sales forecast
• Provide timely guidance, advisory and solutions to clients, guiding them on products according to established guidelines
• Foster product line growth and identify new business opportunities
• Maintain strong relationships with internal and external customers
• Monitor, control and analyse management reports and KPIs

Required profile

• Bachelor's degree in Business Administration, Industrial Engineering, Business, Economics or a related field
• At least 3 years of experience in commercial management and technology product sales, ideally in networking, cloud and/or software
• Experience selling projects to B2B and corporate clients
• Experience managing client portfolios, customer retention and new account development
• Strong commercial mindset, results orientation, effective communication, organisation, proactivity and negotiation skills

Required skills

• Intermediate to advanced Excel proficiency