Global Account Manager – Multinational Corporations

About the role

The Global Account Manager for Multinational Corporations is a senior commercial leadership position responsible for driving global growth, retention, and operational excellence across a portfolio of multinational enterprise customers. The role serves as the ultimate global owner of the client relationship, ensuring seamless delivery of telecom and ICT solutions worldwide.

Key responsibilities

• Develop and execute comprehensive global account plans that align client needs with corporate objectives.
• Identify and capture cross‑border expansion opportunities across connectivity, mobility, cloud, security, IoT and managed services.
• Lead complex, multi‑country RFPs, structuring global pricing frameworks, commercial proposals and master service agreements.
• Coordinate matrixed regional account teams, technical engineers and project managers to ensure seamless global service delivery.
• Serve as the global escalation point for critical service or commercial issues, orchestrating rapid resolution across international departments.

Required profile

• Bachelor’s degree in Business, Telecommunications, IT or related field; MBA or advanced degree highly desirable.
• 8‑12 years of enterprise account management or B2B telecom sales experience, with a proven track record managing large‑scale multinational accounts.
• Demonstrated success negotiating multi‑million‑dollar Master Service Agreements and complex international contracts.

Required skills

• Enterprise connectivity technologies such as SD‑WAN and MPLS.
• Cloud architecture and related services.
• Cybersecurity solutions.
• Internet of Things (IoT) platforms.
• Global managed services delivery.