Retail Technician - Batteries and Vehicle Inspections

About the role

A full-time Retail Technician position in Chaguanas, Trinidad and Tobago, focused on customer service, routine vehicle inspections and battery sales. The role covers selling company products, performing battery warranty services and handling the storage, handling and preparation of batteries for retail and wholesale channels.

Key responsibilities

• Meet and greet customers, refer them to the supervisor when their needs go beyond your scope, and conduct routine vehicle inspections, communicating results and recommending company products.
• Analyse battery failures and perform battery warranty settlements where appropriate.
• Check and offload batteries from suppliers or inter-branch deliveries, pack them in the warehouse, and prepare new batteries for sale by inspecting, cleaning and engraving serial numbers.
• Load and offload delivery vans with batteries and other inventory.
• Enter orders and print invoices from the accounting and inventory system.
• Maintain a safe, orderly and clean workplace and report issues to the supervisor or senior authority.
• Follow company policies and any additional tasks assigned by the supervisor or departmental manager.

Required profile

• 5 CXC passes including English and Mathematics.
• Vocational training in electrical systems and previous work experience are assets.
• Willingness to work overtime and on weekends.

Required skills

• Excellent communication and interpersonal skills.
• Ability to set priorities, work independently and as part of a team.
• Computer literacy in Microsoft Office applications.