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Human Resources Manager

Nearshore Teleservices Trinidad · Chaguanas

🇬🇧 English
HRIS systems Applicant Tracking Systems (ATS) Microsoft Office Suite reporting tools

Job description

About the role

We are looking for an experienced Human Resources Manager to lead all HR and recruiting functions for our Trinidad & Tobago operation, supporting roughly 150 employees across multiple business units. The role combines strategic HR leadership with hands‑on execution in a fast‑paced, results‑driven environment.

Key responsibilities

  • Partner with site and business unit leaders to develop and implement HR strategies that drive workforce productivity and employee engagement.
  • Manage full‑cycle recruiting for hourly, professional, technical and leadership positions, from sourcing to onboarding.
  • Serve as the primary resource for employee relations, conducting investigations and advising on disciplinary actions, performance improvement plans and conflict resolution.
  • Lead performance management processes and support managers in setting expectations and accountability.
  • Support training, leadership development, succession planning and organizational effectiveness initiatives.
  • Drive change‑management initiatives and implementation of new processes, technologies and business strategies.
  • Ensure compliance with Trinidad & Tobago labour legislation, occupational health and safety requirements and other statutory regulations.
  • Maintain HR policies, employee records and documentation in line with legal and company standards.
  • Liaise with third‑party payroll provider to ensure accurate and timely payroll processing.
  • Oversee HRIS, applicant tracking systems, personnel records and HR reporting, analysing workforce and recruiting metrics.

Required profile

  • Strong understanding of HR best practices and Trinidad & Tobago employment legislation.
  • Excellent interpersonal, negotiation and conflict‑resolution abilities.
  • Proven ability to manage multiple priorities in a fast‑paced environment while maintaining confidentiality.
  • Analytical and organizational skills with a results‑oriented mindset.

Required skills

  • Proficiency with HRIS systems
  • Experience using Applicant Tracking Systems (ATS)
  • Advanced knowledge of Microsoft Office Suite
  • Ability to generate and interpret HR reporting tools

Questions fréquentes

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Published 1 week ago

Expires 1 month from now

31 views · 0 interested

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Nearshore Teleservices Trinidad

Chaguanas