Key Account Representative - Pharmaceutical Sales

About the role

A results-driven Key Account Representative is sought with experience in the pharmaceutical industry. The role manages strategic customer relationships, drives sales growth and expands market presence in the healthcare sector, working with pharmacies, pharmaceutical distributors, pharmacy chains and healthcare institutions.

Key responsibilities

• Manage and develop relationships with key accounts such as distributors, pharmacy chains, independent pharmacies and healthcare institutions.
• Identify new business opportunities and expand the customer portfolio within the assigned territory.
• Develop and implement strategic account plans to meet sales targets, revenue growth and market penetration goals.
• Promote the company's pharmaceutical products and commercial portfolio in line with business strategy.
• Negotiate commercial agreements, pricing, promotions and sales conditions within company guidelines.
• Monitor sales performance, purchasing trends, market demand and competitor activity.
• Collaborate with marketing and sales teams on promotional campaigns and customer engagement.
• Visit customers regularly, follow up on orders, product availability and distribution, and prepare sales forecasts, account reports and business development plans.
• Maintain customer satisfaction and retention while complying with company policies, pharmaceutical regulations and ethical practices.

Required profile

• Bachelor's degree in Business Administration, Marketing, Pharmacy or a related field.
• Proven experience in pharmaceutical sales, key account management or commercial business development.
• Knowledge of the pharmaceutical market, distribution channels and the healthcare sector.
• Experience managing relationships with pharmacies, distributors, pharmacy chains or healthcare institutions.
• Track record of achieving sales targets and developing strategic accounts; candidates with experience in pharmaceutical distribution, retail pharmacy chains or healthcare accounts are highly valued.
• Willingness to travel within the territory and a valid driver's license and reliable transport if required.

Required skills

• Proficiency in Microsoft Office and CRM systems.
• Ability to analyse sales data, identify opportunities and build account strategies.
• Strong negotiation, communication, presentation and relationship-building skills.